What are the biggest frustrations people face with prepaid wireless carriers today? ?

After reading several user stories and reviews, especially many from Tracfone, one thing is clear: consistency and transparency matter most. Numerous complaints mention losing minutes/data out of nowhere or being charged in ways customers didn’t expect. What helps is picking a plan with carryover or refund policies spelled out clearly, saving proof of balance or usage, and choosing a carrier with local or easily reachable service options. Also, keep screenshots of your plan details and receipts.

My top gripe has been disappearing service hours/minutes. One day they’re there, next day gone—and support gives vague answers. Also, switching between networks is confusing if your area hasn’t been updated. I always double-check coverage maps and backup minutes/data just in case.